SHIPPING POLICY

ORDER PROCESSING
All the orders placed by 3.00 PM, Monday through Saturday, will be processed the same day. Orders received after that time or on Sunday or on holidays will be processed the next business day.

DELIVERY LOCATIONS WITHIN INDIA
Zivia ships products to most major cities in India through reputed couriers. We also ship to many Tier-2 and Tier-3 cities and towns. Considering the valuable merchandise, we may not be able to deliver to some remote locations.
We are continuously trying to expand our presence and shorten our delivery lead times. We will keep the customers informed of our developments.

SHIPPING CHARGES
We provide free shipping on all domestic orders

DELIVERY TIME
Products are shipped from our nearest warehouse location in 3-5 business days after placing the order, depending on product availability. It may take another 2-6 business days for it to be delivered to the customers excluding the date of dispatch. Thus the total time for an order to reach the customer is 3-10 business days within India excluding the day when the order was placed.

Items on which couriers place restrictions may take additional time to deliver or may have to be canceled.